Before your Certification is approved on your Profile, your R1 ability must be evaluated. The next tournament you attend you will have a practical evaluation of your R1 skills.
When you arrive at the Registration for the tournament you are to be evaluated for your R1 skills, it is best to find the Regional Commissioner (RC) of the tournament and notify them you need to be evaluated.
You will need to be the R1 (up referee) so they can access your skills. If you pass the practical assessment, and when all the paperwork is done after the tournament (usually 1-2 weeks), then your officiating status will be finalized and you will receive an email.
You can always Email officials@nagva.org to request any further guidance or inquire further on your issue.